Serial Number Errors

Issue: error (-25) or any number higher than (5,000) after you type in the serial number appears.

Resolve: This can be a "wireless" network issue. Check your signal strength or use an ether net cable to establish a solid Internet connection. AccuRIP is attempting to register the serial number.

Issue: Invalid Serial Number / not accepted by AccuRIP

Resolve: check that you have typed the code correctly. Codes do not use letter (O's) in any code only number zeros. Be sure you have the prefix "ACCURIP-" before the groups of letters and numbers.