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Upgrade Window Appears When I Open a TIFF
Resolve: upon startup Spot Process VueRite looks for the USB dongle. If not found it opens as VueRite only and can only open pre-separated and saved DCS2.eps files. When you open a TIFF it tells you to upgrade to separate images.
- Check that your USB dongle is attached and the green light is lit.
- Turn off Virus protection software because an update could be interfering with the dongle/driver communication.
- Update dongle drivers. If your OS has been recently updated to Leopard or Vista you may need to update drivers. Read the style on the dongle case to see if you have a "SuperPro or Eve3" style dongle. Visit http://www.safenet-inc.com/support_and_downloads/download_drivers/sentin...
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